Relevance AI
Does Your Brand Appear in AI Search Result?
AI Search Is Changing How Your Institution Is Discovered
Large language models (LLMs) like ChatGPT, Gemini, and Perplexity are fundamentally reshaping information discovery. Instead of scrolling through pages of Google search results, users ask questions in natural language and receive immediate, synthesized answers. Those answers draw from a curated set of sources, meaning your organization either appears in the response or it doesn't. There's no second page to fall back on, and often no click-through at all.
Why Visibility in AI Answers Matters
Traditional SEO focused on rankings and website traffic. But AI search is about being included in the answer itself. When stakeholders ask AI about leaders in your field, solutions to their challenges, or trusted organizations to work with, the names cited in those responses gain immediate attention and credibility. If you're absent from these answers, you're excluded from consideration, regardless of your website quality or traditional search rankings.
What We Monitor and What You Gain
AI visibility requires a fundamentally different approach. We track which questions trigger mentions of your organization, how you're described, what sources are shaping the narrative, and how you compare to competitors. This is about narrative influence, not keyword rankings. Organizations that establish accurate, authoritative citations now build compounding advantages: stronger topical authority, clearer differentiation, and first-mover positioning as AI-driven discovery becomes the default.
Schedule a conversation to learn how the Relevance AI can strengthen your organization in AI-driven discovery.
Why is AI Visibility important?
AI tools like ChatGPT and Perplexity are becoming a primary way people research products, vendors, and ideas. If your brand isn’t showing up in those AI-generated answers, you’re invisible during a critical decision moment.
How is AI search different from Google?
Traditional Google optimization (SEO) focuses on ranking your website as high as possible on page one. AI search works differently. When AI platforms answer questions about your institution, they typically draw from multiple third-party sources such as earned media coverage, social channels, review sites, and industry publications, rather than just your website alone. Success in AI search isn't only about optimizing your own content; it's about shaping and optimizing what others are saying about you across the digital ecosystem.
How much is search being influenced by AI?
A lot! AI summaries like Google’s AI Overview is already show up in about half of Google searches, which means many users are getting answers without clicking through to websites. Gartner also expects a major shift in behavior, forecasting half of all online search will be done through an LLM by 2028.
Which AI search engines do you track?
We are able to test across the eight major AI search platforms including ChatGPT, Google Gemini, Perplexity, Google’s AI Overviews, Google AI Mode, Copilot, Claude and Meta
How often should I monitor AI Visibility?
We recommend an always-on approach, as AI tools are updated frequently, and new content is added daily. Ongoing monitoring helps your brand stay visible, accurate, and competitive as AI search results evolve.
What steps can I take if I’m not showing up in AI answers?
There’s no one-size-fits-all solution but based on the findings from your AI Visibility Audit, we’ll develop a tailored action plan to help increase your presence in AI-generated results.
Can AI search work with my existing content?
Yes. AI search can leverage the content you already have such as your website, blog posts, product catalogs, documents, and even social channels. The key is making sure that content is structured and formatted clearly so AI systems can reliably understand it, pull the right details, and cite it accurately.
How are brand mentions different from backlinks?
The process of achieving a brand mention is similar to backlinks for SEO. The primary difference is that the link itself doesn’t matter as much for LLMs as they prioritize what is being said by credible sources rather than links to a specific page.
Why do brand mentions matter?
Ahrefs ran a study that showed that brand web mentions show the strongest correlation (0.664) with Google’s AI Overview brand visibility. It is critical for your brand to get mentioned in the sources that LLMs cite for buyers to discover you.
